Chatfields Customer Experience

At Chatfields we believe the key to great customer care is about employing the right people and striving to achieve high levels of customer satisfaction. We aim to deliver an outstanding customer experience at each and every dealership you visit.

Saying thank you can really brighten someone's day. Here are just a few of the compliments we've received recently.

25th October 2012 - Great service and communication throughout

18th October 2012 - Great customer service, first class workshop, everyone was very helpful.

5th October 2012 – Thanks Rob for sorting the deal and delivering, I would definitely use again.

13th September 2012 - Keep up the good work!

20th July 2012 - I have been very impressed with the excellent customer service in both your parts and service departments. I have just had a DAF truck converted to a horsebox and I am likely to return for further work in the future. Keep up the good work.

20th February 2012 - All work was completed on time and vehicle was ready for collection first thing next morning. Service is always helpful and informative.

13th February 2012 - Our nomination for Ross Green to be considered for the BSc degree in Automotive Dealership Management has been successful and he has been offered a placement on the programme.

This is a fantastic achievement as there were only two sponsorships available for the whole country which was open to both the commercial and car sectors of our industry.

19th November 2011 - This is the first time I have bought a car without the Salesman being pushy. Both were friendly, answered questions and were true to their word. I would go back in the future.